Q: Why should I move my web site? What does web site migration involve?
A: The website migration service available at SPT Web Hosting is completely free and consists of transferring all your website files, databases and emails from your present provider to your brand–new web hosting account with us. We will also edit all the configuration settings required for your websites to be completely operational on our innovative cloud hosting platform.Our techs are completely capable of transferring just about any site. With years of practical experience in this field, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–made web app with multiple custom libraries is as elementary as moving a plain WordPress blog.
Q: Just how long will the web site migration process take?
A: While we can’t give you an exact time interval, because there are plenty of factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our very best to migrate your web site within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: Do you require anything from me before you begin transferring my site?
A: Yup. We’ll need the name of the website that you wish us to migrate. We’ll also need a means to log into your old hosting account so that we can get the content pertaining to your website.
Q: My present web hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my website?
A: Your website will work exactly like it did before with your old web hosting provider. Once we have completed the transfer, your site will be configured to work on our platform and we will ask you to preview it. If everything is working correctly, all you will need to do is change the NS resource records for your domain name. Your site will be migrated to us with no downtime whatsoever.
Q: Will my present hosting provider know that I’m leaving them?
A: Nah. We will never contact your web hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–powered hosting platform as long as we can obtain access to the Control Panel and there is FTP access available.The only websites that we cannot transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.