1 hour ticket response
Prompt support is our most essential priority and that is the reason why we’ve got a team of proficient tech support engineers who are ready to provide a fast answer to any question that you could have. Simply submit your client support ticket from the Web Site Control Panel and we’ll reply back to you within 60 minutes at the latest. Actually, we work hard and aim for a 20–minute tech support ticket response time.
A Premium Customer Service
Our technical support staff representatives have substantial experience in the Linux cloud hosting packages market and are skillful enough to offer a prompt answer to your problem. If, however, the matter at hand is not within the competence of a tech support engineer, the client support ticket will be sent to a programmer or administrator for additional investigation.
An Intuitive Help Section
To help you find a quick suggestion on how to use a certain feature, we have included a really intuitive Help section in the Web Site Control Panel. You can browse through a wide collection of web hosting account management articles and website administration articles, have a look at the F.A.Q. database or check out our step–by–step video tutorials.
