Support Channels

  • 1 hour ticket response time

  • A 60–Minute Support Ticket Response Guarantee

  • Every help request you submit to us will be attended to within maximum sixty minutes. If for any reason whatsoever your ticket or e–mail calls for additional assistance from a server administrator, we’ll forward it and leave a comment to inform you that your issue is being examined. If you take advantage of the Admin Services package, all of the server management services included there will be performed at a time that suits you.

  • Top quality support service

  • A Top–Notch Customer Service

  • We’ll be available to you 24–7–365 to answer any questions that you may have connected with our Web Site Control Panel or any of the applications that we have pre–installed for you on the dedicated web hosting server. If you also need assistance with server management procedures, you can take a glance at our Admin Services package, which includes backup hard disk space, weekly OS updates, server monitoring and rebooting services, as well as installation and problem troubleshooting procedures

  • Intuitive help center

  • An Easy–to–Navigate Help Section

  • Every Linux dedicated servers hosting package comes with our charge–free Web Site Control Panel, which features an exhaustive knowledge base and a set of step–by–step video tutorials. Whenever you require help while working with the Web Site Control Panel, just press the Videos or Help buttons located in the top right corner.