Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service team is trained to fairly quickly address all our Linux cloud hosting packages clients’ issues and support inquiries. Through our ticketing system, you will be able to share your request and a support crew fellow member will, no doubt return to you in only maximum 1 hour. In fact, practice indicates that the common solution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any query you may have involving our services. We have got specialists available continually to deliver instructions when necessary. You could use the ticket system or post an e–mail at any time, or you can pick–up the telephone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • SPT Web Hosting’s Control Panel includes an extensive knowledge base that’s incorporated into all parts. In each part, you will find a Help button that will load for you a variety of step–by–step lessons on how to make use of a certain option or complete a certain action. Additionally, we have crafted tutorial video tutorials as a way to get a better idea of the Control Panel’s interface.