If your hosting supplier provides live chat support, you are able to speak to an agent live and find out helpful info or get an issue resolved in a very timely manner. The key advantage of using chat rather than calling to consult with a live person is that you will need only a computer with access to the world wide web, so you won't pay any charges in case you are in a different state or country. What's more, it is easier to copy and paste data for instance domain names, usernames or error messages in other words details that are sometimes difficult to give to the other party on the phone. The live chat is also a much faster approach to contact your hosting provider's support team as compared to using a ticketing system. What's more, if some trouble needs a little more time to be taken care of, you're able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that's not possible if you are on the phone.
Live Chat Support in Cloud Hosting
We supply a live chat support service for all of the Linux cloud hosting packages that we offer and we're able to help you with almost everything in real time. In case you don't have an account with our company yet, we are able to provide you with more information about the packages to help you to choose the most appropriate plan. In case you are an active customer, we're able to help you with any billing or general issue plus with lots of common tech issues, for instance an email address setup in a desktop e-mail client. In case you can't call us for whatever reason or you are in a country where we do not have a local phone number, our live chat is the best option to get in touch with us. Of course, some troubles need more time to examine and test, so you'll have to open a ticket to our technicians, however, we will save your time and help you with various problems on the chat.